Hotel Hacienda Real
8.2/10Wonderful Hotel Hacienda Real

Hotel in Ciudad del Carmen

Hotel Hacienda Real

8.2/10 Wonderful | 8 Reviews
property
Dates
Guests 1 room, 2 adults, 0 children
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5-star hotel
Hotel Hacienda Real

Calle 31 numero 106 , 24180, · Ciudad del Carmen, Mexico View Map

8.2 Wonderful 8 Reviews View Map

Overview

Highlights, description and the facilities guests use most.

  • Front desk [24-hour]
  • Airport transfer
  • Great food & dining
  • Free Parking

About Hotel Hacienda Real Ciudad del Carmen

Located in Ciudad del Carmen, 3.7 km from Carmen XXI Convention Center, Hotel Hacienda Real provides accommodations with an outdoor swimming pool, free private parking, a fitness center and a garden. Featuring a restaurant, the 5-star hotel has ai...

Top Amenities

  • Pool
  • Free parking
  • Free Wi-Fi
  • Fitness center
  • Restaurant
  • Bar
  • Airport shuttle
  • Breakfast

See all 87 amenities

Rooms at Hotel Hacienda Real

Stay in Ciudad del Carmen - Rooms for Every Budget

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In every room: Air conditioning · TV · Safe · Bathtub

No photo yet Standard Queen Room 1 Queen bed

Standard Queen Room

33 m²

This air-conditioned room features free Wi-Fi, cable TV and a coffee maker. It also comes with a work desk, ironing facilities and a private bathroom. Express check-out is also available. Some rooms have a private balcony. Please note that the room rate is based on 2 guests. Maximum occupancy is 3 guests (see Hotel Policies).

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No photo yet 2 Full beds

Double Room

33 m²

The spacious double room features air conditioning, a wardrobe, as well as a private bathroom boasting a bath and a hairdryer. This double room offers a safe deposit box and a flat-screen TV with cable channels. The unit has 2 beds.

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No photo yet Junior Suite 1 Queen bed

Junior Suite

33 m²

The air-conditioned suite has 1 bedroom and 1 bathroom with a bath and a shower. Boasting a balcony, this suite also features executive lounge access, a wardrobe and a flat-screen TV with cable channels. The unit has 1 bed.

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Hotel Hacienda Real at a glance

Location, travel times, listing details and guest feedback

Hotel Hacienda Real is on Calle 31 in Ciudad Del Carmen. Rooms include two queen beds, or two king beds and three sofa beds. Every room has a desk and free Wi-Fi.

Services & Facilities

87 amenities in 15 categories.

Business Facilities

3 items
  • Meeting/Banquet facilities
  • Business center
  • Fax/Photocopying

Cleaning Services

5 items
  • Daily housekeeping
  • Ironing service
  • Suit press
  • Laundry
  • Dry cleaning

Cleanliness & disinfection

6 items
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Guest accommodation disinfected between stays
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Guest accommodation sealed after cleaning
  • Use of cleaning chemicals that are effective against coronavirus
  • Property cleaned by professional cleaning companies

Common Areas

2 items
  • Garden
  • Outdoor furniture

Food & Drink

10 items
  • Special diet meals (on request)
  • Restaurant
  • Snack bar
  • Grocery deliveries
  • Packed lunches
  • Bar
  • Fruits
  • Room service
  • Breakfast in the room
  • Kids' meals

Food & drink safety

5 items
  • Delivered food covered securely
  • Physical distancing in dining areas
  • All plates, cutlery, glasses, and other tableware sanitized
  • Food can be delivered to guest accommodation
  • Breakfast to-go containers
Show 9 more categories

Front Desk Services

6 items
  • Currency exchange
  • Express check-in/out
  • Invoice provided
  • 24-hour front desk
  • Valet parking
  • Baggage storage

General

6 items
  • WiFi in all areas
  • Free parking
  • Pet friendly
  • Parking on site
  • Parking
  • Private Parking

Miscellaneous

10 items
  • Elevator
  • Lower bathroom sink
  • Smoke-free property
  • Facilities for disabled guests
  • Family rooms
  • Wheelchair accessible
  • Air conditioning
  • Non-smoking rooms
  • Toilet with grab rails
  • Designated smoking area

Physical distancing

4 items
  • Screens or physical barriers between staff and guests in appropriate areas
  • Contactless check-in/out
  • Cashless payment available
  • Physical distancing rules followed

Pool and Spa

7 items
  • Fitness
  • Fitness center
  • Sun umbrellas
  • Outdoor pool (year-round)
  • Swimming pool
  • Bathhouse
  • Outdoor pool

Safety & security

6 items
  • Fire extinguishers
  • Smoke alarms
  • CCTV in common areas
  • 24-hour security
  • CCTV outside property
  • Security alarm

Safety features

7 items
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Hand sanitizer in guest accommodation and common areas
  • Access to healthcare professionals
  • Process in place to check health of guests
  • Face masks for guests available
  • Staff follow all safety protocols as directed by local authorities
  • First aid kits available

Services

3 items
  • WiFi
  • Internet
  • Free WiFi

Transportation

7 items
  • Airport drop off
  • Accessible parking
  • Shuttle service
  • Airport shuttle (free)
  • Shuttle service (free)
  • Airport pick up
  • Airport shuttle

Policies

Check-in, check-out and house rules.

  • Check-in
    15:00:00
  • Check-out
    23:30:00
  • Front desk [24-hour]

FAQs about Hotel Hacienda Real

What are the check-in and check-out times at Hotel Hacienda Real?
Check-in is from 15:00 and check-out is until 23:30.
Which facilities does Hotel Hacienda Real have?
Facilities include swimming pool, free parking, airport shuttle, fitness centre, restaurant and bar.
Is there a fitness centre or gym?
Yes, there is a fitness centre on site.
Is there a swimming pool?
Yes, there is a swimming pool.
Is parking available?
Yes, free parking is available.
Is breakfast available?
Yes, breakfast is available.
Is there a restaurant or bar?
Yes, there is a restaurant and a bar.
Are pets allowed?
Yes, pets are allowed.
Does Hotel Hacienda Real offer business services?
Yes, it offers a business centre, meeting rooms and fax and photocopying.

Guest Score and Reviews

Loved by Guests, Trusted for Excellence

8.2 /10
Wonderful
Based on 8 Reviews
G
Greig
Apr 24, 2025
V. good

There was no buffet breakfast, was allowed only one option from the menu. Same breakfast everyday! 2 eggs, frijoles with 2 tortilla chips, & 2 slices of fried plantain.

K
Kenna
Mar 6, 2025
Superb

I stay there before perfect place to relax ?

L
Lisa
Dec 9, 2023
Superb

comfortable big room with a bath tub

E
Erika
Mar 10, 2023
V. good

They took dogs. We were travelling from Quintana Roo to Queretaro and this was our first stop on the moving journey with my dog. We didn't stay for breakfast. In fact we left as soon as we could.

D
Derek
Feb 10, 2023
V. good

A comfortable stay just a short walk from the ADO bus station and easy to find. The pool was a nice place to cool off.

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